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Zetis Support

How can we help?

Questions about recording, your dream journal, analysis, subscriptions, or your account? Tell us what happened and we will help you find the next step.

Contact support

zetis@zebka.com

Please do not include dream recordings, journal text, or other sensitive personal information unless it is necessary for us to investigate your request.

Common questions

Start with the right details.

Night recording and journal

Tell us what happened, what you expected, and whether microphone access was enabled. Include your device model, iOS version, and app version when possible.

Dream analysis and Atlas

AI analysis needs your consent and an internet connection. If an insight, transcript, or Atlas connection looks wrong, describe the issue without sharing private dream content unless it is necessary.

Subscriptions and purchases

Subscriptions are billed by Apple. You can manage or cancel one in Apple Settings. If Pro is not recognized, open Profile, choose Subscription options, and use Restore Purchases.

Account and privacy

Contact us for help signing in, accessing your account, deleting your account and associated data, or understanding how Zetis handles your information.

Privacy and terms

Read how Zetis handles personal information and the terms that apply to the app and subscription service.